SNAP cardholders utilize the Interactive Voice Response (IVR) call system to check account balances and monitor card ...

Georgia's EBT phone service is down after a cyberattack, prompting officials to advise using the ConnectEBT app instead.

Cuts to SNAP benefits may lead to a surge in demand at food banks that serve America's most food insecure communities.

Georgia officials confirmed Friday afternoon that a third-party call center used to help Georgians access their food stamp ...

Conduent, a third-party customer service call center, is used by the state for Electronic Benefit Transfer (EBT) card support ...

The call center for Georgia’s food stamp program briefly rebooted on Tuesday after a recent cyberattack. State officials say ...

ATLANTA — The Georgia Department of Human Services (DHS) is encouraging EBT card users to lock their cards as a potential ...

SNAP benefits began going out on March 5, and they will end on March 23 in Georgia. SNAP payments will be issued to recipients’ accounts on days depending on the last two digits of beneficiaries ...

ATLANTA — Georgia's SNAP benefits program, currently beset by a renewals backlog the state has been working to clear, is getting extra help to deal with the ongoing delays.

GEORGIA, USA — 18 months after 11Alive first reported problems with Georgia SNAP benefits, the state indicates its team has nearly tackled the backlog of renewal cases. Yet, tens of thousands of ...

SNAP is distributed from Jan. 5 to Jan. 23 in Georgia. SNAP payments will be issued to recipients’ accounts on days depending on the last two digits of a beneficiary’s client ID.