The North Carolina DMV has seen a deterioration in customer and employee experience, with increased wait times, workload, and ...

Aubrey Wheeler is just one of 120 people a day who are moving to the Charlotte area and getting introduced to the state’s DMV ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

State leaders agree that a fix is needed to address the continued backlogs at North Carolina DMVs, but disagree on the ...

Every time I came, it’s in and out." says Margaret Allen, DMV Customer.My experience overall it wasn’t terrible.” said Thomas Volpi, DMV Customer.They’re booke ...

Pyrtle is backing a bill to help with the DMV backlog. The bill allows drivers who come in simply to get a REAL ID to change ...

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...

On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is ...

A local teen's journey into adulthood faces an unexpected hurdle as Josie Wheeler confronts bureaucratic delays at the DMV, threatening her new job's direct deposit requirements.